Hoty GF — Privacy Policy & Legal Terms

Welcome to Hoty GF ("we", "our", or "us"). Your privacy and communication security are our top priorities. This Privacy Policy explains our practices regarding data collection, encryption, transmission, and retention across our dating, audio/video calling, and instant messaging services.

1.1 Information We Collect

• Account & Profile Details: When you register, we collect your Full Name, Phone Number, Date of Birth (for strict 18+ age verification), Gender, Email Address, and Profile Avatar.
• Creator / Host Payout Data: If you register as an authorized Host, we collect identity verification documents and payment recipient details (UPI ID, Bank Account, bKash, USDT address) exclusively for payout disbursement and tax compliance.
• Chat & Messaging: Real-time text messages and voice notes are transmitted securely through encrypted WebSockets/Ably protocols.

1.2 Audio & Video Call Processing

1.3 Third-Party SDK Disclosures

We integrate trusted third-party providers for essential features:

• ZEGOCLOUD: High-definition real-time audio and video call infrastructure.
• Firebase (Google LLC): Cloud messaging for push notifications, incoming call alerts, and crash analytics.
• Ably Realtime: Low-latency encrypted instant messaging.
• Authorized Payment Gateways (Razorpay / BDPay / Google In-App Purchase): Secure tokenized payment processing. We never store credit/debit card numbers or PINs.

2.1 Prohibited Conduct (Zero Tolerance)

• Nudity & Pornography: No unsolicited nudity, explicit sexual broadcasts, or commercial escort services.
• Harassment & Threats: No cyber-bullying, abusive language, hate speech, blackmail, or extortion.
• Recording Calls: Recording private video/audio calls or sharing conversation screenshots without written consent is strictly prohibited and subject to immediate ban and legal reporting.
• Financial Scams: No soliciting off-platform bank transfers or impersonating other individuals (Catfishing).

3.1 Built-in Safety Features

• 1-Tap Instant Block: Block any user to permanently prevent calls, chats, and profile views.
• 24/7 Report System: Flag suspicious or abusive profiles directly to our Trust & Safety Moderation team.
• AI & Human Moderation: Automated filters and human moderators review flagged content around the clock.
• Anti-Extortion Defense: We actively assist Cyber Crime law enforcement upon official legal requests.

4.1 Virtual Coins — Consumable Goods

Hoty GF coins are digital consumables used exclusively to initiate calls and send gifts. Once coins are credited to your account or spent on calls/gifts, they are non-refundable and non-reversible.

4.2 Failed Transactions & Billing Support

• If money was deducted from your bank/UPI/Card but coins were not credited, the payment gateway will automatically reverse the transaction within 3 to 7 business days.
• You can also contact our support desk with your Transaction ID / UTR for manual credit within 24 hours.

4.3 Host Withdrawals

Verified creators can request payouts to authorized payout channels. Payouts are processed in 24–72 hours following anti-fraud review.

Hoty GF is an interactive communication and entertainment technology platform. Hosts and callers are independent third-party users and not employees or agents of Hoty GF.

5.1 User Interaction, Dating & Platform Features

Our platform provides users with various communication and entertainment features, including AI Chat, AI Calls, Personal Calls, AI Profiles, and Real User Profiles. Users may choose to interact with real users or AI-based profiles according to their personal preferences and interests.

As this is a dating and social interaction platform, users may choose to communicate with other users and, at their own discretion, may develop friendships, relationships, dating arrangements, or other personal relationships, including relationships that may potentially develop into boyfriend/girlfriend or husband/wife relationships.

5.2 Spending, Deposits & Personal Decisions

Users are solely responsible for deciding how much money they deposit, spend, or use on the platform, including how much they choose to spend while communicating with any particular person or host.

Whether a user chooses to communicate with one person, multiple people, or a large number of users is entirely their personal decision. The platform does not take responsibility for any financial or personal decisions made by users in connection with their interactions with other users.

Users should make their own decisions regarding their spending and interactions and should not assume that any communication, relationship, or interaction will result in a particular outcome.

5.3 Calls, Hosts & Availability

The availability of calls, hosts, and other communication services may vary depending on real-time availability and other operational factors.

If a host is available on the platform, the call may be connected subject to the availability and functionality of the service. However, we do not guarantee that a particular host will always be available, answer a call, remain on a call, or accept a call request.

If all available hosts are busy or unavailable, a user's call may not be connected until a suitable host becomes available. We do not guarantee that a specific host will be available at any particular time.

Hosts and users may independently decide to end, disconnect, decline, or block communication where the platform's features allow them to do so.

5.4 User Conduct & Blocking

Users are responsible for their own behavior, communication, language, comments, messages, and conduct when interacting with other users or hosts.

If a user behaves inappropriately, uses abusive or offensive language, harasses another person, or violates the platform's rules, the other user or host may choose to disconnect, block, or report that user, subject to the available platform features and applicable policies.

Similarly, users have the right to block or report other users when they do not wish to continue communication.

The platform does not guarantee that every user or host will communicate in a particular manner or behave according to another user's expectations. Individual users may have different opinions, personalities, communication styles, and behavior.

5.5 No Guarantee of Communication or Relationship

We do not guarantee:

• That a particular user or host will respond to your messages.
• That a particular host will answer or accept your call.
• That a call will remain connected for any specific duration.
• That a particular host or user will remain available in the future.
• That you will always be able to communicate with a particular person.
• That any conversation will result in friendship, dating, marriage, or any other relationship.
• That another user will communicate or behave in the manner you expect.
• That any user will continue using the platform in the future.
• That a particular communication, call, profile, or interaction will always be available.

The availability and behavior of individual users and hosts are outside the platform's control. Their personal decisions, opinions, responses, comments, and actions are their own responsibility.

5.6 User Responsibility & Limitation of Liability

Users are solely responsible for evaluating and deciding whom they communicate with, what information they share, how they interact with others, whether they continue or end a conversation or relationship, and how much they choose to spend on platform services.

Users should exercise appropriate caution when communicating with people online and should avoid sharing sensitive personal information or making financial or personal commitments to another person unless they are comfortable doing so.

To the maximum extent permitted by applicable law, the platform and its operators shall not be responsible for personal disputes, relationship outcomes, communication preferences, user-generated statements, or the independent actions of users and hosts, except where liability cannot legally be excluded.

• CAMERA: Used solely during active video calls and taking profile pictures. Never active in the background.
• RECORD_AUDIO (Microphone): Used for voice/video calls and voice notes.
• POST_NOTIFICATIONS: Used to alert you of incoming calls, messages, and security notices.
• READ_MEDIA_IMAGES / STORAGE: Used only when you upload a profile image or KYC verification document.

Web Deletion Request: If you cannot access the app, you can submit an account deletion request by emailing support@hotygf.com with your registered phone number/UID. Your personal profile, photos, and chat logs will be completely erased from our servers within 30 days.

For more details, visit our dedicated Account Deletion Page.

In accordance with Information Technology Rules and Digital Data Protection guidelines:

• App Name: Hoty GF
• Grievance & Legal Officer: Trust, Safety & Compliance Cell
• Official Support Email: support@hotygf.com
• Grievance Email: grievance@hotygf.com
• Support SLA: Acknowledgment within 24 hours; resolution within 15 working days.